The foundation of Firefly Communications Experts lies in the extensive publishing, writing, editing, and marketing experience of owners Lisa Muirhead and Tom Penner and the creative team they have assembled.
Director, Editing & Training
Director, Editing & Training
Firefly Communications Experts is based in Winnipeg, Canada. We combine over 30 years of experience in both editing and teaching to provide services to businesses and individuals worldwide.
Proofreading a text involves reading carefully for such things as typos, grammar issues, and spelling errors. Copy editing goes further, and includes editing for house/industry style, consistency of tone and voice, and markup for production (including copy fitting).
While there are some variations on how this term may be defined, at Firefly we view the developmental editing process as involving significant structuring or restructuring of a manuscript, including such things as tone, organization, and rewriting/rephrasing as necessary to guarantee a smooth reading flow. The ultimate goal of any piece of professional writing should be communicating its point(s) clearly and accurately. In developmental editing we help ensure that the content of the piece is optimized before it goes to the proofreading or copy editing stages.
This will depend, of course, on the size and requirements of the project as well as its place in our workflow. We work hard to provide fast service, while at the same time maintaining our dedication to product quality. Generally speaking, the fewer stages required (simple proofreading, for example) the faster the turnaround time. We will always be clear when providing quotes on time-sensitive documents.
Both Lisa and Tom have extensive experience as educators in the private and public sectors. As trainers, we seek to apply that experience to help business professionals and companies enhance their writing capabilities and confidence. The end goal is to enhance your ability to communicate more effectively with clients, customers, and within your professional environment.
We offer onsite training at your workplace or, should the situation require it, a secondary facility. We also offer online training that can be customized to proceed at the pace you require. See our course selection pages for more details.
Our online courses can be customized to suit any size of business operating in just about any industry. Whether you need courses for 5 or 500 employees, we can offer an online solution to meet your needs.