Privacy Statement
Firefly Communications Experts are committed to protecting and respecting the privacy of our clients and our website visitors. For that reason we have taken, and will continue to take, measures that protect the privacy of personal information held by us.
This privacy statement provides you with details regarding: (1) what information we collect; (2) when we collect that information; (3) how we use that information; (4) how we protect your information; (5) how we comply with CASL regulations governing electronic messaging; and (6) who you should contact if you have questions and concerns about our policies or practices.. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information (PII) in accordance with our website.
This privacy statement provides you with details regarding: (1) what information we collect; (2) when we collect that information; (3) how we use that information; (4) how we protect your information; (5) how we comply with CASL regulations governing electronic messaging; and (6) who you should contact if you have questions and concerns about our policies or practices.. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information (PII) in accordance with our website.
What personal information do we collect from the people that visit our website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience. If you contact us, we may keep a record of that correspondence.When do we collect information?
We collect information from you when you register on our site, place an order or enter information on our site. We do not automatically gather any personal information from you, except when it is provided to us voluntarily with your consent.How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:- To personalize user's experience and to allow us to deliver the type of content or training offerings that interest you the most.
- To improve our website.
- To allow us to better service you in responding to your customer service requests.
- To administer a contest, promotion, survey or other site feature.
- To quickly process your transactions.
- To send periodic emails regarding your order or other products and services.
How do we protect your information?
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use 'cookies'?
Not at this time, though this may change (we use PHP sessions in which information is stored on our servers for retrieval when ordering online training services). Cookies are small files that a site or its service provider transfers to your computer's hard drive through your browser (if you allow). They enable the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, cookies might be used to help us remember and process the items in your shopping cart. They would also be used to help us understand your preferences based on previous or current site activity, which would enable us to provide you with improved services.However, you can still place orders by contacting us at info@fireflywords.com.
Third-Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.Third-Party Links
We do not include or offer third-party products or services on our website.How does our site handle do not track signals?
We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
In order to comply with CASL we agree to the following:
If at any time you would like to unsubscribe from receiving future emails, you can:
Does our site allow third party behavioral tracking?
We do not allow third-party behavioural tracking.Compliance with Canada's anti-spam legislation (CASL)
Canada's anti-spam legislation (CASL) sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and provides for tough penalties for violations. We collect your email address in order to:- Send information, respond to inquiries, and/or other requests or questions.
- Process orders and to send information and updates pertaining to orders.
- We may also send you additional information related to your product and/or service.
- Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
In order to comply with CASL we agree to the following:
- To not use false, or misleading subjects or email addresses
- Identify the message as an advertisement in some reasonable way
- Honour opt-out/unsubscribe requests quickly
- Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can:
- Follow the instructions at the bottom of each email.
Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below:fireflywords.com
101-478 River Ave, Ste 707
Winnipeg, Manitoba
Canada
R3L 0B3
Last Edited on 2014-12-07
